Privacy Policy

1. Introduction

This Privacy Policy explains how Sanctuary, a product of FutureFlex Digital ("we," "us," or "our"), collects, uses, and protects information when you visit our website or use our services. By using our website, you agree to the practices described here.

2. Information We Collect

Information you provide

When you submit our contact form or newsletter signup, we collect the information you choose to share — such as your name, organization name, email address, organization type, and the plan or service you are interested in.

Information collected automatically

When you browse our site, we automatically collect standard technical data (such as browser type, device, referring page, and pages viewed) and behavioral analytics, including session activity and interaction patterns, through the tools described below.

3. How We Use Your Information

• To respond to your inquiries and provide the services or information you request
• To send updates you have opted into, such as newsletter or product announcements
• To understand how visitors use our site so we can improve the experience
• To maintain the security and proper functioning of our website

4. Cookies & Analytics

We use Microsoft Clarity to understand how visitors interact with our site. Clarity may use cookies and similar technologies to capture behavioral metrics, heatmaps, and session recordings (for example, mouse movement, clicks, and scrolling) on an aggregated, non-identifying basis. This helps us diagnose usability issues and improve our pages. You can learn more in Microsoft's privacy documentation, and you may control cookies through your browser settings.

5. Third-Party Services

We rely on trusted third parties to operate our site and services:

• Microsoft Clarity — website analytics and session insights
• Formspree — processing of contact and newsletter form submissions
• GitLab Pages — website hosting and delivery

Our App Marketplace also links to independent third-party tools (such as giving, church management, and communication platforms). Those services are governed by their own privacy policies, and we are not responsible for their practices.

6. How We Share Information

We do not sell your personal information. We share information only with the service providers listed above, as needed to operate our site, or when required by law. These providers are permitted to use your information only to provide services to us.

7. Data Retention

We retain the information you submit for as long as necessary to respond to your inquiry, provide services you have requested, or as required for legitimate business or legal purposes. You may request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, to object to certain processing, or to withdraw consent. This may include rights under the GDPR (for visitors in the European Economic Area) and the CCPA (for California residents). To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our services are directed to organizations and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

10. Security

We use industry-standard measures, including encrypted (HTTPS) connections, to protect information transmitted through our site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach us through the contact form on our website.